I’ve lost my card, what do I do?

If you’ve lost your Sunflower Extra card, follow these steps:

· Disable your card immediately – Log into your account and use the Freeze Card option. This prevents anyone else from accessing your information.

· Check your usual places – Your wallet, pockets, bag, or anywhere you normally keep your card.

· If you can’t find it, order a replacement – You will need to purchase a new card and set up your profile again.

Need help? Contact our support team and we’ll guide you through the next steps.

Tip: If you find your card after freezing it, you can reactivate it in your account settings.